Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
Metrics
Affected Vendors & Products
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Wed, 08 Apr 2026 20:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Zammad
Zammad zammad |
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| Vendors & Products |
Zammad
Zammad zammad |
Wed, 08 Apr 2026 18:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1. | |
| Title | Zammad has an information disclosure in ticket detail view of customers in shared organizations | |
| Weaknesses | CWE-284 | |
| References |
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| Metrics |
cvssV4_0
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Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-04-08T18:00:09.868Z
Reserved: 2026-03-26T16:22:29.035Z
Link: CVE-2026-34248
No data.
Status : Awaiting Analysis
Published: 2026-04-08T19:25:21.567
Modified: 2026-04-08T21:26:13.410
Link: CVE-2026-34248
No data.
OpenCVE Enrichment
Updated: 2026-04-08T20:12:42Z
Weaknesses